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Safer gambling

Gambling as entertainment

Gambling at WinSpirit should be entertainment, never a way to earn money or escape problems. Only people aged 19 and over may play.

When to be careful

Chasing losses, borrowing to play or hiding gambling from others are warning signs. So is feeling anxious when you are not playing.

Tools in your account

Deposit caps, loss caps and time reminders are available in your profile. Support can apply any of them for you on request.

Stepping away

A cool-off period pauses your account from 24 hours up to several weeks. Self-exclusion closes it for six months or longer.

Help lines

Independent services offer free advice: ConnexOntario on 1 866 531 2600 or Gambling Therapy. You do not need to be a customer to call them.

Protecting minors

We verify age before any payout and close accounts opened by minors. Use device filters to keep gambling sites away from children.

Ask for help

Our team can help with any safer gambling request at [email protected]. No reason is needed.