Your data

Our approach

Your data is used to provide the service, never sold. Below is what we keep and why.

Your rights

Requests are handled free of charge, usually within a month. Some data must be kept for legal reasons even after closure.

How long we keep it

We keep account data for as long as the law and our licence require after closure. Access is limited to staff who need it.

Sharing

Data goes to payment and verification partners and, where required, regulators. Nothing is sold to advertisers.

Purposes

To open and run your account, process payments and answer support requests. To meet anti-fraud and age-verification duties.

What we collect

Account details: name, e-mail, date of birth and address. Payment details needed to process deposits and withdrawals. Technical data such as device type and IP address.

Cookies and similar tools

We use cookies to remember your settings and measure site performance. You can clear or block them in your browser.

Privacy requests

Privacy requests go to [email protected]. Please include the e-mail linked to your account.